International standard ISO15189, based upon ISO17025 and ISO9001 standards, provides the basic requirements for establishing competence and serves as the bible for quality in medical laboratories. And while this serves as an excellent guiding principle, no matter how good the quality mechanisms are on paper,truly good quality cannot be achieved if theory is not translated into practice day-in and day-out.
There is a cost associated with Quality, but are we cognizant of the fact that poor quality costs us even more? Quality costs can be offset by quality payoffs like enhanced reputation, loyal clientele, reduced system failures & machine downtime, less need for retesting for complaints etc. However there is no offset for medical implications that may be caused by poor quality, and its impact on not just the laboratories in question but on healthcare as a whole.

